Rude on the phone, hung up on me, not forthcoming with information despite multiple requests. Put the faulty component back in and I had to replace the part I initially brought my vehicle in for myself. Cagey about providing a copy of the work performed which I've never seen with any other place I've taken my car, did not provide me with a copy of the multipoint inspection. They have a policy where they will not give you a loaner unless you bought your vehicle from them. Save your money and go somewhere else.

Had a very bad experience at the dealership..For all your Honda needs please please please find another alternative! They are just not a fair place to shop or get car service! Trust me when i say just go out of town or find a completely different option! Ruined my Honda experience and will never purchase another Honda product all because of this Billy Wood Honda dealership! Thank you but no thanks ever again!!

They were very nice and helpful. Transparent about prices for maintenance. Worked quickly and was out of service area pretty quickly.

I just left the dealership. I was told that I needed a repair on some ball joints that would cost $522, and I have only had that car for 5 weeks. That is not fair. I realize that the car is not new and yes cars do break down. This is not fair!!!!

Excellent Service people. Had a little difficulty make and appointment on line , but finally got it worked out.

We had great service and the staff was very helpful! Our questions were answered and our battery was checked and replaced with a new one in a timely manner.