3401 NJ-66
Neptune City, NJ 07753
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Offered full MSRP, plus my paying for NJ State Tax and Tags…they refused my offer and insisted they would honor it only if I financed rather than if I pay cash. Why would I take on debt, that would then affect my credit rating when I can pay cash?! Worst experience in the 55 years of my buying cars since I was 16 years old. No wonder their rating is so very low.
The worst dealership They don’t help you with your credit They are money hungry Bernadette do not like black women so she come off very rude as well as the other employees that work there Also the Manager from Nissan Ray have no customer service I was with them for 2.5 years I had a 2019 Malibu The engine was mess up The car stop mid way on highways and streets Took it to them multiple times never no repairs This is a money hungry dealership Run awayyyyy I have recordings on how they spoke to me And nobody should have to be spoken to like that I traded this car in as well I provided them my new salesman n his manager contact number But Bernadette and terry keep reaching out to me about a check knowing that I do not have the car in my possession So any conversation about that car should be spoke to the new owners Who currently have the vehicle My original salesman for this vehicle was Devin But Devin is no longer with this company because they do not look out for customers and they are very money hungry
We bought 2 cars from them and now when you call them for an issue you can’t even get them on the phone. Bad customer service
Sloppy carelesss paperwork and terrible motor vehicle experience....Had to call constantly for my plates...Salesperson Rudy was wonderful everything else was dreadful.
Best dealership!! John and Paul got me a new 2024 Forte. They were knowledgeable diligent kind respectful and and made my experience top notch. Couldn’t be happier!!
Went there for check engine light. By the time they gave me the appointment. The light went out. But the girl still wanted to charge me $159.00 for a diagnostic test. When questioned why if the engine light was out? She said yea your right, probably wouldn’t show anything. Really if I didn’t question the diagnostic test. You would have done it for no reason? Anyway the had to fix another recall so I was stuck. Over 2 hours later I get a text of recommendation of work to be done immediately. $2500 worth of work. Work that most I have never done on any car I’ve owned. Green coolant exchange. $234.76. But they couldn’t just say antifreeze? Because I’m a woman do I not know what that is? Anyway, the chances of me having a problem with most of there recommendations. Are the same chances of me winning the lottery! My son works at Kia in a different state as a mechanic. Even he was blown away. Nothing but a rip off who prey on women!
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