8791 E US Hwy 36
Avon, IN 46123
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Addressed my issues and took care of them talk me through the way. very kind and efficient..
Excellent service always! Check in is very nice. Waiting area is great too. Overall very happy.
I am a new customer. I am recently bought a vehicle at Andy Mohr Volkswagen ( Avon ) In spite of I have had some technical nuances with my new car, I have to say , that it was a great experience. The sale process itself. and sale support after, was more and beyond of my expectations. ALL specialists: Nick ( Sales Manager) Tyler ( Master Sales Consultant ) John ( Finance ) , Katie ( Finance ) Josh ( Service Manager ) They shows not only outstanding professionalism , but also, exceptional customer service, personal care and support. Thank you very much indeed!!! With sincere gratitude and respect , Alexey Chernobrivtsev
Service department listened to my issue and did a great job of explaining the repair! And they were not pushy about added services!
Even though I have a Volkswagen dealership about 35 miles away, I choose to drive an hour and a half to Andy Mohr where I have consistently got exceptional customer service. I have been to the service department multiple times and have never been disappointed. From my initial contact with the service advisor until I drive away off the lot, they have been courteous, knowledgeable, understanding to my problems, and good listeners. As long as I am able to drive, I will always go to Andy Mohr Volkswagen.
I was having my oil changed on my 2023 Tiguan. I had been inquiring about the new 2025 models. I mentioned I really like to particular color, which they did not have in Avon. That afternoon I received a call telling me they were able to get the color that I wanted. Everyone at. Andy Moore Volkswagen in Avon is knowledgeable, courteous, and friendly. Josue was my sales person, and the service department is great.
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