256 Hwy 17 North
Palatka, FL 32177
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Had two recall services for fan module and rear camera on my Thor Tellaro 20L RV which is built on a RAM Promaster 3500 window van. I planned to stay since it is an hour drive from home to dealer. Dustin was concerned about how much time it would take -- 4 1/2 hours for the fan alone. So, he offered a rental car at no charge so I didn't waste the whole day. My Saint Augustine RAM dealer doesn't work on Promasters, so it is either Orange Park or Palatka. After this experience I will always get service here. Palatka is a small town, and Beck feels like a friendly small-town dealer.
Service department was quick and efficient. Brody my vehicle in and waited for the service to be completed.
Professional friendly staff and technicians. They notified me of things that needed taken care of and gave me the price and they finished the work quickly and I was on my way.
Excellent service very professional worked it a little longer than I expected, but it was excellent when he got done
Excellent, professional, and courteous service as always. That is the reason I travel there from xx Augustine these past 12 years!
great service dept and keep me up to date on all the repair and progress need
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