Tell us about your experience with Luther Bloomington Acura Subaru.
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Ilenna initially greeted me with a warm smile and quickly got me information and a test drive on the vehicle I was interested in. She was very pleasant and didn’t try to pressure me as I made my decision. She is the real deal—personable, patient, non-judgemental and extremely helpful when answering all my questions (even after purchase), through every step as we closed the deal.
Very friendly environment with exceptional customer service. Take care of customers and meet every need!
Brendan blew my expectations of Car Sales out of the water. He was very patient and kind, and willing to price match. It did not feel like I was negotiating with a car salesman but rather with a buddy that was also looking to help me land a good deal on a car. Never once did I feel rushed during this process, nor did I feel pressured into making a decision. A month later and I am still very pleased with my purchase. I am very happy with Brendan and the Luther team, and I highly recommend using them in the future.
Helpful, attentive, and seems to have a clear passion for what he does. We appreciate him assisting us finding the right vehicle that fits our needs. Would definitely recommend him to friends and family.
I bought my first Subaru gently used from a non-Subaru dealership. There were a few minor things that needed to be addressed so I brought it to the Subaru dealership closest to my house. SkyLynn happened to be my service advisor for that first appointment and just crushed it from the start. Since my first experience I've had it back for maintenance a few additional times. Each time I simply text SkyLynn and she has responded very quickly, even a few times where she was not working, just to tell me she was away but would follow up when back in the office. Absolutely every experience I've had with SkyLynn has been exceptional. I am in the technical service industry as well and have always felt I am an ambassador for my company and the experience a customer has with me, significantly impacts their view of our company. This is true with my experience with SkyLynn; her professionalism and empathy for her customers reflects very highly on Bloomington Subaru as a whole! You are very fortunate to have such a wonderful employee in SkyLynn! Thanks, and I'm now a Subaru lover and customer of Bloomington Subaru for life thanks to the positive experiences I continue to have with SkyLynn and your service department
Well organized, professional dealership. Tony the sales rep, and the business manager (sorry, forgot his name) didn’t waste my time with any of superfluous stuff. Very good experience.
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