1808 S Vista Ave
Boise, ID 83705
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Super simple and easy process. Melanie was great to work with. Will come back again.
We purchased a car from Capital City two weeks ago. We were assured that they had top mechanics look at all of their cars and ensure they were ready for the road. I will say the paperwork was very clear that their vehicles are sold as-is. We did understand that upon purchase. However, after only driving the vehicle for four days (and no long distances) it completely stopped running. They offered no assistance beyond having their mechanic evaluate it (after we incurred the additional expense of having it towed to their shop). Upon their evaluation we were told the engine was shot (due to what we’re still not completely sure) and it would require a complete engine replacement which would cost more than what we paid for the car. However, they weren’t even willing to put the time in to fully diagnose the problem. We are now stuck with an undrivable vehicle, facing the decision to purchase another vehicle or pay thousands to fix the engine. Capital City has offered ZERO compensation and have pretty much just shrugged their shoulders, cited an alleged Idaho law that doesn’t allow them to offer any kind of warranty or guarantee, and said, “We sell our vehicles as is.” The only thing they offered was assisting in finding someone to purchase the car from scrap.
Promises something they can’t deliver and telling you your payment is one thing then jacking it up
Did a great job working with me and my family. Thanks Tom and guys at Capital City Auto. Highly recommended.
Great experience. I bought a Volkswagen Jetta here. The guys were all very professional. Marwin went above and beyond to make sure EVERYTHING was explained to me. Would recommend and will be back with my Son this summer for his fist car.
These guys are beyond great. They got me and my wife in and out very quick with better rates than we were offered in Cap Ed. The car is excellent and so was the service. 5 stars all the way
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.