4001 S El Camino Real
San Mateo, CA 94403
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Worst experience ever! They sent the wrong shipping label, now my order is delayed, already paid for! Worst worst experience! Do not place an order with this company
Purchased an Audi Q5. It arrived with aesthetic flaws not listed on the posting. I opened a claim with Silver Rock and took my car to a local dealership that performed a multi point inspection. The inspection revealed the car was literally falling apart but since it was outside the 7 day return window I was stuck with this lemon. Silver Rock refused to pay for the $25k in repairs. It was an awful experience and Carvana is a scam. They do not inspect vehicles prior to sale
Actually, Carvana of San Antonio TX. The finance choices were all very too expensive. Outrageous. You obviously do not want to do business.
The vehicle which was posted on cars.com was not available on the carvana website, and there were no options at a similar price point. The car remained on cars.com for days after being removed from the carvana site.
My car (Porsche Boxster 2011) arrived caked in mud and dirt. I had never seen a car this dirty lol. The inside was so filthy it took me 4.5 hr's to clean it, not detailing! It was 2 days later and two washes before I could assess if it had pings, scratches, and dents in it and how bad. They had taken several extra weeks to bring it to me with one excuse after another. The last excuse was that they were washing it, lol seriously! When they arrived and were taking it off the flatbed they tore up the under front of the car! I wish someone had taken a picture of my face, could you even imagine this dirty, filthy roadster being dragged off with the front draggy across the payment lol, I have to laugh now but this grown man was almost in tears lol. How they had taken these nice pictures of the car for their site on the internet and what arrived at my house is only for someones imagination. So you decide if you want to take a chance with them or not.
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