1942 Utica Ave
Brooklyn, NY 11234
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This place if full of crooks and liars. Just bad customer service overall. Dealership like this is why people have such a hatred for all dealerships. I work at a dealership myself and stated that to the " sales manager" who i was dealing with (Joseph). I live in NJ so it is a far trip, i asked all the questions needed and at first the guy seemed respectful and honest. He said " there are no other fees other than a 295 doc fee, tax, and motor vehicle charge". So I made an appt, drove 1 & 1/2 hrs to NY, filled out credit and patiently waited about 3 hours for an approval . When they finally brought me into the finance office they tried to tack on a $1995 "certification fee" to the list price. The salesman acted like he didn't know. The manager didn't do anything to make it right. They all lied straight through their teeth. I even said i would be ok with a $1400 additional charge (so just a 600 dollar difference than what they wanted) just to get the car and get out of there. But they wouldn't budge at all. Again at first the salesman, dealership, and all seemed great. Until it came time to sign papers and that's where ALL the lies/jokes/ and xxxxxxxx came to the surface. I have never been so disrespected by a dealership and their staff before like this. BEWARE TO ALL. STAY AWAY FROM THIS PLACE. Unless you are ok with being played and going in there knowing you will be paying $2-3k more than list price. I never leave reviews, but after this experience i had to.
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