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service Dept.
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I came into the dealership looking for a reliable used car that I could use to commute to and from work as well as use to travel and Austin Truex was able to help get me into a 2024 Honda accord Hybrid sport. I never thought I would own a hybrid, but it's been a great buy especially with rising gas prices. Thanks for making the buying process easy and answering all my questions.
They were great at communicating the progress of my vehicle repair And were very sympathetic of my situation
Very middle of the road experience. They weren’t overly pushy. But I did not like the way they kept the prices of the car such a secret. They pulled my credit without my permission. I pushed hard back and they worked with me a little. The interior of the car was not cleaned/vacuumed, even after I requested. Seeing as the car had sat on their lot for almost 60 days, this was disappointing.
I have no problem to have body work or repair work on my card good people to work with.
Fantastic experience, highly recommended Great people, always professional and helpful, overall just a wonderful experience
They were very quick and did a good job keeping me updated. I have been going to Gates for 10 years now and never had bad service.
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