1081 E 700 S
Saint George, UT 84790
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The worst experience I’ve ver had with a dealership. I HAVE TEXT EVIDENCE OF EVERYTHING AS WELL! Ulysses and Marty (the manager) sold me an F-150 on Wednesday. I was texting and calling them throughout the prior week to coordinate the details for picking up the truck (I had to fly out from SF). On Wednesday Ulysses and I agreed that once he ran my credit check they would take the car off the market. I gave them permission to run the credit check, Ulysses texts me back and says it all looks great and that the car will be taken off the market. At that point I coordinated with two of my friends to fly out with me, rented a car, bought all the plane tickets and locked everything in for the trip out Friday morning. I texted and told Ulysses I was booking this trip now and he responded “Great! What time do you arrive on Friday?” By the next morning I was notified via text that they sold the truck to someone else. I ruined my friends plans, lost all the money and have a hard credit check on my record for the next two years now, which will impact my ability to get a better interest rate. These guys were truly unbelievable. I had to apologize to all my friends for ruining their weekend plans (for one of them it was his birthday weekend). These guys have shown no remorse and are completely unprofessional, unkind, and absolutely criminal. NEVER WORK WITH THIS PLACE!
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