People in Paramus Mercedes dealer is professional and helpful if they want it but I like deal with them so thank you I buy a lot of parts for my w140 S class Mercedes for years.

Great service very timely and professional. Would definitely recommend the dealership. Looking forward to our next visit

Great service Friendly staff Buy all my Mercedes gear here I highly recommend this dealership

Troy was my service manager- he was very knowledgeable and courteous. Answered all of my questions and a pleasure to work with.

A little too long wait for a simple oil change (1st service), although it is ok, prefer a good quality service vs. speedy in and out.

Like always Theresa saved my day.I was greeted by another specialist named Tamar or Tamara that her first words were: we will not be able to get your car today…..I said I have an appointment and took the day off to solve this engine light situation that my car has. She answered: don’t get nasty with me and don’t throw the door in my face. At that point I requested a manager whom with no problem called Theresa and she took my information and 2 hours later the problem was solved and I was happy again. That person needs more training in showing empathy and don’t rush to determine that the car can’t be seen, specially since a light engine can develop into a bigger problem. Thanks Theresa you’re the best .