Tell us about your experience with Jarrett Gordon Ford Lincoln of Winter Haven.
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It was worth the long drive! Got the deal I wanted and always had answers for any questions I had. No pressure made it an easy transaction!
Overall, positive experience. Vadim was GREAT. He was prepared when I arrived, he was not pushy and was upfront and helpful with everything. I did not meet Michael. I did meet with Joe who was a nice guy but I don’t think he really adequately explained the lifetime power train warranty or the extended bumper-to-bumper warranty clearly. His explanation about “buying down” my interest rate with the lender if I bought the extended warranty for $3,961 was confusing. Because it was late and I didn’t have time to think about it clearly, I agreed to purchase both. In retrospect neither of them made good financial sense for me. I attempted to cancel both and he told me that the power train warranty could not be cancelled so I am out $1,495 plus tax on that…I am not happy about that at all. The extended bumper to bumper warranty is being cancelled fortunately. Overall I am happy with my purchase and really liked working with Vadim. I just didn’t really appreciate Joe’s tactics regarding the warranties…it could be a simple misunderstanding and he was a nice enough guy. i think he was trying to do right by me. I just didn’t have adequate time to digest it all before signing the paperwork (which isn’t his fault). To be clear this isn’t a complaint against Joe. But I am not happy that the power train warranty isn’t refundable / cancellable.
Leased a mustang last year and came back to lease an aviator this month. Great experience and professional team. Vadym answered my many, many questions. Mike went out of his way to talk with me - even brought by two pups to pick up the Aviator. Great experience and very highly recommend.
Very good experience at Jarrett Lincoln. Salesman found the car I wanted and I’m very happy with it. Would recommend this dealership to anyone.
I have purchased and leased many cars and this was one of the best experiences I have had
We stopped in to get an oil change on our Aviator, to prepare for a road trip, and the wife wanted to look at a larger SUV. Ryan saw us in the lot and politely asked if we need some assistance. We took a test drive and we traded in the Aviator on a 2027 platinum Expedition .Ryan and the entire staff were outstanding! We got an exceptional deal! I would recommend Jarrett Gordon to anyone in the market for a new Ford or Lincoln!
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