I did not buy my truck from this dealer but it is the closest one I live too. Brand new truck (2024 Silverado) started to leak oil within 4,000 miles and having camera issues. I called the dealer I bought it from and they pushed my appointment back on me twice so I decided to call Jim Ternary of Troy. They were happy to get my vehicle in and they did not say that it has to be diagnosed before I get a rental over the phone. The next day I get a call that my truck is ready to be picked up. Thought that was fast and asked "What did you have to fix?" they responded that they will have to talk to me. When I arrived they told me that the oil pan was on backorder and that they wanted me to keep driving the truck. A brand new truck that I just purchased leaking oil and cameras not working. When I asked if I go on a trip and it runs out of oil while driving it and it blows up what would happen. Blake replied with that would most likely be covered but couldn't tell me 100%. When I told him that was unacceptable he told me that is the GM way. I had to call Corp # to talk to a manager and told me that is not the GM way. So my truck was gone for a month and a half and the 2nd day I got it back the cameras still didn't work. Dropped it off the following Monday and they replaced the modular. Picked it up Tuesday to have the next day still not working properly. They told me it is now a software issues and they would get back to me and that was months ago with no response.

They were horrible. I will never recommend this dealership to anyone and I love Chevy cars. I went in with a big down payment. No one came to me and asked what I was interested in. So I took my business down to Hannibal. Poage Chevy Buick. Guy with blonde hair. I think Austin was rude. Never going back not even for an oil change. I had 4000 for a down payment. Loss on a sale

This dealership has taken the joy out of my vehicle purchase due to discount applied and then taken away. The further insult was the request for more returned than the amount of the discount given. I would never send anyone to this dealership and regret having used them myself.

jim ternary of Troy is a great place to buy and service your vehicle. Everyone is great to work with and extremely helpful. Could not recommend any more.

Drove 60 miles to look at a truck they had sent me an email about. didn't buy it but bought a different one and they were great. Fair offer on trade and finance was fast and easy. It must have been ok because we returned 2 days later and my wife bought a truck.Once again trade was fair and Jamie in finance was great. On a scale of 1-10 I would give them a 12. Thanx, Jason, Jamie and everyone else.

Jim Trenary in Troy, Missouri sells wrecked vehicles that have been repaired and they cover the whole thing up. They scammed us, STAY AWAY!! Jim Trenary in Troy sells wrecked vehicles that have been repaired and they cover the whole thing up!!!!!!