7201 S Interstate 35
Georgetown, TX 78626
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I needed a 10,000 mile checkup and oil change, so I used the service department where I bought my 2023 Escape plugin Hybrid, Mac Haik Ford. I used the Quick Lane service and was completely satisfied with the whole experience. I definitely recommend the service department at Mac Haik Ford.
The dealership was great. Jesse was helpful in getting me with the truck I wanted.. Gabe was great with helping me in the finance department.
Excellent customer service from Cowboy and Brock. Very professional. Very courteous and polite. Highly recommend them to anyone.
Took my 2018 Ford Escape in for a Works Package. I've always had a great experience with the Quick Lane folks. However, this time, the technician failed to secure the insulated skid tray underneath the engine after the oil change. I discovered it several days afterwards due to hearing some "scraping" sounds. Upon notifying my service writer (Ryan Burgener, who BTW is great), I brough my car back and it was promptly fixed. They never laid blame but took responsibility for the oversight and fixed it immediately. To err is human. I recommend Mac Haik for sure.
Good service. The only issue is the fact that spare parts is no longer in the dealership. Is like 5 miles away!
I flew in from Florida to make a purchase on a specific vehicle. Arthur was very helpful with the entire process starting days before I flew in to Texas. There was some slight denting on one of the doors between the pictures online and when I flew in but the dealership agreed to pay for most of the PDR. IT'S LIKE THE DENTS WERE NEVER THERE NOW, NOT EVEN A SCRATCH! I would highly recommend this dealership and the staff!
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