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I would say amazing people. Especially April and finance guy Shaheid. Hats off for them.
Just picked up a new 2026 Prius Prime from Heritage Toyota Owings Mills (Heritage/Mile One Auto Group) and couldn’t be happier. My salesperson William Butler was easy to work with, patient, and never pushy — he made the whole process painless. Sales manager John Holliday was great too, willing to work with me on pricing and straightforward the whole way through. Highly recommend this dealership if you’re in the market for a Toyota!
Ms. phaeng was very kind and helped in a timely manner. I would 100% reccomend her to another buyer.
I just came all the way from Delaware and bought 2 cars from this girl. She is the best!
i would say that i had a very good experience at toyota, my sales person april, was very sweet and understanding
Mr. Ed Wojcik was very professional. He had done a fantastic job. In my experience of purchasing vehicles this was the best service ever. Mr. Ed assisted with great vehicle selections. I was able to stay within my price range.
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