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Phaeng was such a pleasure to work with. She sent a video showing every detail of the car I wanted so I didn’t have any questions about that. The team also sent me an out the door quote unprompted before I had even scheduled my appointment which made the process much easier. We did most of the deal through email so when I got to the dealership all I had to do was my test drive, sign the paperwork, and get the financial aspect locked in. Everyone was very nice and no one was pushy which was a great change from the other dealerships I was talking to. Again, I can’t say enough good things about Phaeng, she was a joy to work with and putting the big bow on my new car was such a fun touch!
Great experience with April Cromety our Sales Person and Stephanie Thornton, our finance manager. Will be buying from them again
William Butler is an extremely pleasant person to work with. Adds a real personal touch to the sale!
I had a phenomenal experience with Heritage Toyota Owings Mills! Thank you so much to John, Walt, and Phaeng. They were all very helpful.
Had a great experience at Heritage Toyota today. Joey Cheng and Evander Tross were great to deal with. Made everything a very easy process. I highly recommend this dealership for any of your vehicle needs!
I really like working with April and I found another car that I love. Thank you Heritage Toyota Owings Mills.
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