Tell us about your experience with Sandia BMW Mini.
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finance Dept.
management Dept.
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I would like to thank Jonathan and his team for taking care of me every time my vehicle is in for service. Very professional and honest. My car is running smooth as butter!
Had a great experience buying my bike. Thank you Bret and the crew and Sandia BMW
Jessica was great and fou d discount for me. Always a pleasure to go there
They were good as far as customer service but asking for a loaner was like world war 2. They never give loaners anymore..
Usually I have had really good experiences when I have brought my car in for service. Yesterday not so. My advisor let me know that they would be leaving early but would get another advisor to take care of me if my car was done before she got back. I didn’t know when she left. Usually someone from service comes out to talk to me about suggested repairs, that didn’t happen. What I got instead was a bad scratchy video of the underside of my car. A lot of what was on the video I couldn’t understand because it sounded like something scraping over the microphone. I was sitting outside doing an email and I saw my car being driven out and parked. I continued with my work email and after about 15 minutes, I went inside to let them know that my car was parked outside. They didn’t know who was supposed to be covering my advisor. Usually I get a printed list of recommended repairs , not this time. The service advisor that rang up my bill didn’t seem happy and didn’t say much of anything to me. Usually the service is great, yesterday it was barely good.
These guys are awesome I went in unannounced to get a rear tire on my bike and out with a new tire and a washed bike in under 2 hours every body there are friendly and accommodating.
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