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I had my car serviced here twice. The first time was great and I left a 10/10 review. The second time I encountered a noise that’s coming from the driver’s side’s wheel right after service. I have yet to hear from the dealer to schedule a time for me to come back. It’s approaching two weeks.
Attentive to your needs, they listen to your issues and keep you informed every step of the way.
All the employees in the service department are very attentive and caring. They provide you with a checklist of any possible issues. All repairs seem to get done within a reasonable time .Thus far I have had no issues with repairs.
Quick turnaround. Friendly, informative and helpful staff. Responsive and knowledgeable people who have the ability to communicate effectively.
Went in with a computer problem. They evaluated the cause and took care of it. 5-year-old MDX rides like a charm thanks to Rally Acura Service.
The service department customer care folks are always on the ball at Rallye. They provide a comprehensive checklist of how your car is doing even in areas it’s not being serviced for that day. Tire tread life left, days left until next inspection, pictures of all brake pads with expected life expectancy. All and more in a written summary when you’re done.
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