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I rate Dawn Sullivan 5 Stars. Dawn was courteous, professional, and outlined the services being performed on my vehicle. Dawn provided an estimate on the duration of the services and gave me the option of waiting versus obtaining a loaner vehicle. I chose to wait for my service, and Dawn was accurate in the time for completion. Furthermore, the Rallye Lexus team who valeted, serviced, washed, and cleaned the exterior and interior of my vehicle, also did an outstanding job to exceed my expectations. In my opinion, the Rallye Lexus dealer badge comes with a cache of quality and excellence like no other.
Customer service is excellent very polite, professional and focused on client, I had break oil flashing and replaced , after I had some resistance when press break , I come back and everything was fixed. And customer service was understanding and all problems were fix at no time. Car was cleaned inside and outside
Love the valet service! The custom video sent via email was also a nice touch.
Rallye Lexus is my go to dealership for service and they have taken good care of me for well over a decade now. I am always pleased with the customer service and their work on the four Lexus vehicles I have had serviced there.
Like always very welcoming place Everyone who work at Lexus are always smile and ready to help. I believe that’s the most important when you come in to the building you already feel that you belongs to the family.
Always a pleasure to work with the staff. I've owned Lexus cars from this dealer for over 15 years. Sales and service staff are very helpful and patient.
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