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Mike Reidy is a true asset to the Lexus dealership. His expertise, his professionalism and his pride in his work, make him invaluable.. over the years that he has been my service manager overseer. I have come to trust his word and I’ve never been disappointed. My car was just serviced today and while I thanked him on the phone, I thought it appropriate to let others know just how good he is.
Amazing experience working with Frank! He really went above and beyond and the entire experience was excellent. He did a lot. Ty frank!!!
From Texas I recently purchased a used loaner RX 305h with less than 6000 miles in it from Rallye Lexus,NY, and I cannot recommend Frank Politi highly enough. From the absolute moment I called him, Frank completely redefined what it means to buy a car. What stood out most was his incredible product knowledge and his willingness to actively listen to exactly what I was looking for. He took the time to understand my needs, answered every single question with complete honesty, and walked me through all of my options with zero pressure. Frank made the entire transaction transparent, seamless, and stress-free. There were no hidden surprises or standard dealership haggling—just straight, fair pricing and first-rate customer service. Even after shipping the vehicle to Texas, his follow-up was fantastic to ensure I was fully satisfied with my Lexus. If you are visiting Rallye Lexus, save yourself the time and ask for Frank Politi. He treats you like family and truly cares about putting you in the right vehicle!
When I first arrived there he was welcoming me with smile on his face and he start to paper work right a way with processionally he followed up next day give update about proses of work he was excellent if I need a car in the future definitely Lexus and definitely Rallye Lexus thank you for hard work that you for makes everything easy for me.
Ned went above and beyond to warm my business, even coming in on his day off to accommodate my schedule.
I had an excellent experience getting my new vehicle. From start to finish, the process was smooth, transparent, and completely stress-free. Nad was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. I really appreciated his professionalism and would highly recommend working with him.
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