Chase and the rest of the crew at Max Autosports made the purchase of my first vehicle very smooth and easy. Very helpful with any questions or concerns I had along the way as well.

In July, I found the exact vehicle I wanted within my budget at a dealership that seemed reliable. My dealer was Ashley, whom did a great job selling me the vehicle and getting a fair grade in. Unfortunately, there was pretty bad exterior damage to the car and it was written on contract to have the dealership take care of one of the doors that received the most damage while on their lot (which was later disclosed to me). I figured they would use the body shop attached to the name of the dealership but they picked some random body shop that isn’t listed to the public. When the body shop was done with the work, they left the car at the dealership for around a week and while I called the dealership and asked them where it was at, they told me they didn’t know where the vehicle was at. I finally drove up there on my day off and the vehicle was sitting in customer parking where anyone and everyone could touch it after a fresh paint job. I got a new door which I’m thankful for, but the work done on the door is far from decent. I can live with a terrible paint job, but to have the door placed on the car correctly is pretty important. I reached out to the body shop, even drove it up there to have them look at it and it’s an easy fix I was told. Never got ahold of me, after a month of trying to get ahold of the body shop owner, I reached out to Ashley. Ashley is out of work and hasn’t been able to help me much on this deal since July. It’s October, I paid $5,000+ above what the market value of the car really is to drive something that has water leaking into the cabin, incomplete seals, paint runs and chipping off from multiple areas of the vehicle. I even paid to have body work done on top of what the dealership paid because of the condition of the car and non-matching replacement parts. Thankfully the car is clean otherwise. I’d have a little more buyer’s remorse on this purchase. I just wish I could have paid more to have the work done correctly the first time.

Let me tell you, I don't think I could ever shop at another dealership, EVER! My sales person was Mitch Reeves. Our deal was probably was the toughest deal he's ever had. So many different needs, and he was always right there. Then there was the Manager Sam who was always on the ball helping to figure things out. Then there was the service department (most specifically Ace) going above and beyond to make everything right with the truck we bought. I won't go into every facet of our experience, but I can tell you they've earned my business for a lifetime. I'm even sending my father to the Max to get his new truck because I trust this dealership so much. Thank you all who helped make this deal happen.

Beyond incredible dealership. My sales rep, Ashley Shafer is the greatest I've ever met!

TreShawn went above and beyond for us♥️. Truly amazing experience! Communicated with us the whole way to make our experience rewarding, and fought for the best deal for us! I highly recommend shopping for your next vehicle at Max Auto! Thank you TreShawn for all you do!

Do not buy from this dealership. They reel you in with charisma and charm ... then leave you stuck when you need their help. I truly should have walked away in the beginning, but loved the car so I went through with the purchase. I regret my purchase everyday since. * Promised a gift card for dinner - never received * Picked the vehicle we did because we were told it qualified for a finance special - no interest - only to get to finance to find out it never qualified so had to go traditional financing * Told my "VIP" membership allowed me to get car washes anytime - was untrue * Our salesman was brand new to selling cars. He had zero help from the higher-ups and promised us many false things (car wash, finance deal, etc) * I've called multiple times to try to schedule daughter's car for repair work, left messages each time- never got a call back * Ordered and paid cash for a paint repair kit, never received and they don't show that I ordered it. I handed cash to a guy in service and he said he'd call when it arrived. No receipt requested on my end - my bad, my lesson * Took car in for oil change and to report a very LOUD and terrifying "sonar-like" sound that happens at random times. Whatever was done to my car at Max that day caused all safety features to not work. Was told they'd order a part and get it repaired - that was 4 weeks ago. Haven't heard from them since. And can't reach anyone by phone * Since they did whatever they did to my car, I cannot get my remote start to work and it is difficult to reach anyone to help me Max Autosports is a complete scam. They beg their customers to leave them stellar reviews, only to provide absolutely terrible customer service. I wish I never bought from them and will never again.