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Service manager Robert Mros and writer Shayne Wallace always go above and beyond to help us out.
Customer service was outstanding. Staff was friendly and attentive to my concerns regarding my vehicle.
All very nice & polite dealers. Enjoyed all there smiles when I walked in there door
My first time using Bayside Ford for service. Great experience overall! Jeffrey was fantastic to work with!
I made an appointment @ 2:30 p.m. for "the Works" service and a state inspection on my '25 Ranger and it took till 5:15 for it to be ready. Once I rolled out, I realized that the state inspection never even got done! I immediately called the service department and was told that the person that does state inspections was gone for the day, as well as the service advisor. This used to be the spot for getting the basic maintenance (oil change/tire rotation) done on my Fords (Escape, Bronco) and be out in and out in an hour, but this is the second occurrence where I've been well over two hours. I'm wondering what has changed!? I'll give them a chance on strike three since the shop is relatively close to work and sometimes there are off days.
Jeffrey was great in service dept. he not only helped me with getting new tires but also helped me with my recall I had on my car. Very nice guy.
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