4352 Oregon Pike
Ephrata, PA 17522
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
We purchased a car on November 3, 2023. Had it back a week later, the horn didn't work, and the rotors/brakes were bad. The car continued to get louder, so we took it to Meineke and found out that it needed a new muffler & pipe work as it had holes in it. We then took the vehicle for inspection on January 2, 2024, and we found out it failed inspection for tie rod ends and ball joints. In addition to these issues, it took two months to get the title for the vehicle to be tagged. We sent invoices to the dealership. However, they only paid for repair of the tie rod ends and ball joints. I still feel they should pay for the new muffler because the vehicle would have failed inspection. It seems the only reasonable person at the dealership is the owner. He was the only person willing to listen to issues we encountered.
No one called me back. A loan company called me to talk about my loan options. I declined due to your poor communication skills. Would not recommend anyone
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.