Disappointing Experience with Western Motors in Los Banos Last month, we purchased a 2022 Chevy truck from Western Motors in Los Banos for use on our ranch. During the purchasing process, the staff was very eager—even aggressive—to close the deal. At the time, the truck appeared to be in good condition and we believed we were making a fair purchase. Unfortunately, within just a month of owning the vehicle, it began running sluggishly. We made multiple attempts to contact Western Motors—leaving several voicemails and sending an email directly to the manager—but received no response whatsoever. All we wanted was assistance or guidance on what to do next. Their lack of response was extremely frustrating. Left with no other option, we took the truck to our trusted local mechanic, who couldn’t determine the issue. We then brought it to a certified Chevrolet dealership for a full diagnostic. There, we learned that the truck had a broken piston—a serious issue that had clearly been present for some time before we purchased it. Fortunately, the vehicle was still covered under the manufacturer’s warranty, which is the only silver lining in this situation. We are extremely disappointed in the way Western Motors handled—or rather, ignored—this situation. As farmers, we value trust, honesty, and integrity. We were more than willing to work with them if they had simply responded, but their silence spoke volumes. We’ll be sharing our experience with others in our community and leaving honest reviews to warn potential customers. Needless to say, we will never do business with Western Motors again. Very disappointing.

Rodney Appleton has sold me my last 3 Trucks.. because of the recent pandemic my credit score had taken a big hit. Rodney had to basically work a miracle. Go see Rodney at WESTERN MORORS Los Banos!

Had the pleasure of making a deal with Ghaleb. He made everything fast and great!Good job. Fast service. Kind and honest. Must see him.

A great local business! Ghaleb was amazing at helping us. We've had our car for just over a week, but I can say this so far...He took his time with us, heard what we wanted and what we could do. He didn't pressure us into anything we didn't want or anything we can't afford. It was just the opposite. He didn't mind that I wanted to check out many different cars, he didn't express it anyway! Lol. They're very personable, friendly and respectful. We had a couple concerns with our vehicle and they immediately had us take it to them and they took it to the shop so the concern could be addressed. Highly recommend this place, ask for Ghaleb!

Muy buena experiencia que tuvimos en este dealer gracias a Felipe por toda su ayuda en la compra de nuestro Nissan Maxima y por todas sus atenciónes

Rodney was the man, he was very helpful, friendly, and made my buying experience smooth. Would recommend Western Motors of Los Banos to anyone ask for Rodney he is awesome!!!!