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Had car ready for us when we got there and process of purchasing went smooth and in a timely manner
E sido clienta por algún tiempo y asta ahora me gusta como me an atendido
Easy to find, attractive entrance, and business area. Greeted by Ivan upon coming in and was introduced to Pierce who also will be helping me. The car I wanted to test drive was ready for me which I appreciated as I use a walker and cannot walk that far. The purchase and trade in when smoothly and I appreciated Ivan’s patience and friendliness throughout the transaction. Pierce prepared the car for me to take away and made sure I understood where all the knobs were in my xt5. I would definitely go back to Hawk Cadillac of Joliet and would recommend Ivan & Pierce to deal with. They were excellent!
When we got to the dealership the car was ready to be driven. Our sales representative was thorough explaining everything about the car.
Everyone was very friendly and appeared very honest. My salesman worked so hard and was very eager to please me. I would recommend this to anyone wanting a new Cadillac.
this is the 10th vehicle i purchased from mindy each one gets better. I hope mindy is still there in 3 years to help me with my next purchase.
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