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Maria was extremely helpful and professional, and the dealership negotiations and deal were fair, professional and done quickly.
Julie has an awesome personality and was very knowledgeable about the car I was looking at. I had been to (3) other dealerships and my experience with Julie was so much better than any of them! No pressure, just the car information / features and test drive. It was perfect for me. John was great as well, again, no pressure just offering assistance and answers to any questions I had. Michael was very thorough and again, knowledgeable with all the paperwork... I appreciated his patience!
Always an excellent experience at Janesville Subaru- I would recommend them to anyone looking for service or a vehicle.
This is an outstanding top notch dealership! Not only did we have a great purchase experience, the service is very professional. I truly appreciate the thoroughness in the service of my Crosstrek. The technician rotated the tires and found a nail in one. This attention to detail saved me a problem on the road. Thank you for that! So easy to make our appointment and the wait is very relaxing, including fresh beverages and snacks! This dealership treats you like family....thank you!
Always helpful. Always let me know what I need to do. Polite & helpful. They have been super.
I was welcomed when I arrived. What needed to be done was explained carefully. I inquired whether I could use a coupon from another Subaru dealer and was told that they had a better deal (free tire rotation). I was invited to the waiting area, which was clean and welcoming. My oil change and tire rotation, and a complimentary car wash, were done in less than the hour that was estimated. The cashier was pleasant. The entire experience was 5-star.
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