Overall 10/10 experience as a first time buyer! Rhashard & Jacob did what was in my best interest. Explained everything to me very detailed. Responded to me in a timely manner! Jacob had awesome interaction. Management was great as well. Finance department was awesome as well! As a first time buyer my experience started off rough but ended in smiles!😊

Parts manager has a horrible attitude, very unprofessional and seems to be a poor choice of representative for the company.

Very fast and friendly service. Easy to make appointments and to work in the lobby. No issues.

I was extremely pleased with the ease of buying a care with Serra Kia of Trussville. Their friendly customer first culture started on phone call all the way through the shopping, pricing, and buying process. I will definitely be back to buy another car from these guys. First class customer service! Steve K

Dealership is clean everyone is very nice had a good experience with both the salesman and the financial person

Great job. Reliable, friendly, knowledgeable staff clean environment . Timely service. Would go back again soon