Tell us about your experience with Five Star Subaru of Grapevine.
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sales Dept.
service Dept.
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Ray was my parents salesman on a new Subaru within the last month, and after such great service for them, I reached out to him for a used car for myself. Ray took down what I was looking for, reached out to check in, and once the ideal car was on the lot, we worked out a deal quickly for me to purchase it. Ray is professional, friendly, and made the buying experience one of the best we have ever had. He will have our business going forward, too!
I Will always take it there (My Horse) I enjoy the service I get there.
My advisor Kyle was attentive, compassionate, and went above and beyond. I really love how they also do a walkthrough video of what they checked and suggest. Overall the place is clean and has good selection of refreshments while waiting.
Smooth experience from start to finish and it was a low pressure, no hassle purchase. I would recommend any Subaru buyer go here over other area dealers!
One of the best car buying experiences. We were able to agree on a fair price, a fair trade in value and no games. I was ready to go and so were they. They communicated well and checked in when they said they would. I tried working with other dealers and they just didn’t communicate well with me. They didn’t follow up or they responded to the wrong questions. I wish I would have started with Five Star. Finance was very easy to work with and forthright.
Every visit has been a great experience from initial sale through two years of service visits. Staff are friendly, attentive and competent. Service facilities are excellent with drinks and snacks on offer while you wait. All services have been completed in a timely manner and with great communication.
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