Tell us about your experience with Five Star Subaru of Grapevine.
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service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
internet Dept.
administration Dept.
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I love Subaru Grapevine. You didn’t ask about Steve Lennon. What a great manager! Him and Ron will be the reasons I recommend your dealership and continue to buy Subaru’s in the future. What great guys!
James went out of his way to make sure we looked at vehicles we were interested & stayed late to assist us.
Should not take 2 hours for an oil change especially with an appointment. Maybe hire more employees or manage appointments slots so that wait does not exceed an hour.
Very professional and get you in and out in a timely manner. The frequent updates on the status are nice too.
Good communication with Service Tech who was very patient in explaining completely all of my service concerns.
This dealership is exceptional throughout. It is obvious from the excellent morale that management is excellent too. I can personally recommend this dealership highly!
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