Tell us about your experience with Five Star Subaru of Grapevine.
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service Dept.
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Had the model I wanted in stock, was an easy stress free purchase, Kenny was great!
My prior service advisor, Jose, was on vacation, but Pedro is no second rate substitute ! Pedro met me promptly, listened intently to my service request, provided me with the multipoint inspection recommendations in the customer lounge and provided a written estimate for new tires, balance and alignment, which I will complete on Friday, 16th and offered to have my daughter’s Impreza washed. All of it was top shelf from another service professional who is a terrific ambassador for the brand of Subaru and the Five Star dealership.
Red was top notch! Answered all my questions and did not pressure me at all.
Travis Littrell did a very professional job with the repair to my wife's Subaru. Very good to work with.
Excellent customer service. Feel like a valued customer. Service team has been great caring for my older Subaru Outback.
We had a wonderful experience. No pressure, all honesty and they allowed us to take our time with the cars we were test driving. The sales process was fast and no hidden gimmicks. 10 out of 10 experience. Thank you so much.
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