I recently leased a 2025 Mazda from Whaling City Mazda. This my second Mazda and I have been extremely happy with it. I worked with Jorge in deciding what model I would get. He was extremely professional. I wasn't pressured about anything. He offered ideas, but didn't pressure me. Something I like. I liked his approach, and definitely will be back in a few years. Overall, it was a great experience!! joe

Michael from sales was incredibly professional, knowledgeable and helpful throughout the entire process. He went above and beyond by ensuring everything was ready for us to take home our new car. Not only did he call us before our scheduled pick-up to inform us the car was ready, he called two days later to ask if we were enjoying the car. Michael and Anthony made the buying process flawless. They are the epitome of professionalism with a mixture of fun and laughs thrown in. We highly recommend this dealership. Thank you for an exceptional experience. Laura and Rick.

Excellent Service , Experienced managers and Salespeople, Great deals and prices , very clean place they make you feel right at home, thank you Eric Nuñes .

Friendly, professional, knowledgeable, stress free, courteous, a pleasure to do business with. A pleasant day at the dealership.

Excellent service very cordial and helped full with all our questions I recommend to my family and fruends

I had an appointment set for November 26, 2024, I ended up canceling it, I felt that a $180.00 (with taxes would’ve brought it up to $200.00) diagnostics charge was outrageous. Whaling City Ford had serviced my vehicle for an oil leak that was covered under warranty. I was reassured that any work that they put into my vehicle would be covered by a warranty for the parts that they put into my Jeep Cherokee. The first time that I brought my vehicle in, they did not charge me for this diagnosis. They looked underneath my car saw that there was oil leaking and serviced my vehicle in August 2023 with no problem. I brought my vehicle in and they want to charge me a diagnostics fee? I don’t understand why. They just needed to lift my vehicle and you could see that the oil is visible underneath it! When I spoke to A service manager. He guaranteed me that I shouldn’t have any issue and that if I did have any issue to reach out if there was a problem with oil leakage. I am very disappointed that a BIG CAR DEALER doesn’t stand by their work shame on them. I am a single mother of 2 and it’s not fair the people only care about money! When Whaling City Ford should be more helpful then not it’s sad and very poor customer Service!