Please update the areas marked in red before submitting.
How would you rate Aura Serrano?
How about Austin Ford Chrysler?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

The newly remodeled service waiting area is much more inviting. It seemed that everyone went out of their way to be friendly and helpful.

The lady was pleasant, kind and friendly. She was very helpful and directed me to the right person to check out.

I actually showed up a day early; Doug and the staff found a way to fit me in and get my work done. In my experience, that is typical of the exceptional customer service I have experience at Austin Ford Chrysler.

Everyone was so helpful in getting us into the car that we loved. Salesperson was wonderful! We had some questions about the vehicle after we got it and our salesperson was more than helpful with our questions. Buy from Austin Ford!

The service we got was A+!. Fast friendly and very easy to work with. They understood the problem and gave a solution really fast!

We are extremely grateful for the outstanding service and support provided during the major engine repair on our 2023 bus. Although the repair was outside the warranty period, the willingness to assist and help cover the cost demonstrated a strong commitment to customer service and partnership. The repair was completed professionally and efficiently, minimizing downtime and allowing us to return the vehicle to service quickly. Thank you for standing behind your product and supporting our operation when it mattered most.