BMW of Nashville

1568 Mallory Lane

Brentwood, TN 37027

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

I had a great experience working with Kahlil on the purchase of my X3. He was very knowledgeable and helpful! Would highly recommend!!!

I got my pre owned 540i and had a great experience. It was fast, straightforward, and fair. Austin and Jacob made it a smooth process. I would definitely recommend and buy here again.

JB is my go to Guy in the service department. He is always dependable, responds quickly and very helpful. I recently needed to use my wheel and tire warranty for my X3 BMW. JB immediately called roadside service and scheduled them to pick up my car. He text the next day to follow up to see the car had been picked up, which it hadn’t been done. JB sent another request out to roadside service and my was picked up that night. He notified me that he had the car and when it was completed. I appreciate JB for always making my experience positive at BMW.

We were looking for a used EV, and found the right one at BMW of Nashville. It has been 13 years since we last bought a car, and we live 500 miles away, but Ben and Ryan were extremely patient and accommodating. In spite of a cyberattack that affected car dealerships nationwide, they made things work smoothly when we arrived. They are low-pressure, customer service-oriented, and true to their word. They gave us a great price, too! Ben made sure the car was fully charged for our long drive home, and even provided a portable charging cable. BMW of Nashville exceeded our expectations in every way!

From start to finish, the entire process of purchasing out of state was remarkably smooth, transparent, and devoid of any undue complications. Sergio, in particular, deserves commendation for his exceptional responsiveness. He promptly addressed all my queries and went above and beyond in providing detailed information and photographs. Moreover, Adam's adept handling of the financial aspects ensured that the paperwork was navigated with ease. I am a long time veteran of the car business and appreciate the fair deal and excellent service. I am sincerely impressed with the level of service provided by the team and would like to extend my highest recommendations for both the dealership and Sergio.

Our experience was with Ben M. He told us about the car and showed pictures on line. The car looked exactly as described. While purchasing, Ben went over all of the details about the transaction. I would recommend asking for Ben M if you are looking to purchase a vehicle.