1240 W Roosevelt Rd
West Chicago, IL 60185
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Overall a wonderful experience. The actual purchase was fantastic and all of the assistance after purchasing the car was very helpful. Fantastic place and I’ll be sending family and friends here soon.
I purchased a vehicle from them within the past 5 months. Purchasing was the easy part, they where helpful and really worked with me. after I purchased the vehicle it need repairs to it they worked with me and gave me a good deal they also told me that if I had anymore problems bring it back. I had my brakes and rotors done at their shop, now its been about 3-4 months since the brake job and the brakes starting to squeak, so i went back to the dealer asking pads where under warranty and the answer i got was maybe but i would need to pay to have them replaced. some warranty. I took my vehicle to a certified mechanic because the brakes where getting louder and louder and I kept getting put off by Reliable. When all was said and done it cost $200.00, I had to have both front brake pads replaced and one of the calipers was lose do to the brake job that reliable did. I would not recommend them to do service on you car our truck unless you want to keep hearing we aren't really set up for that. I am just very disappointed that they could not stand behind they're work and it cost me way more to fix there mistake. All I can say is be careful!!!
Its not worth letting them do you a "favor", you will pay for it dearly. Your monthly payments will be charged whenever they get around to it, the office staff is rude and insulting. The car you buy won't pass emissions, you will probably have to go put tires on whatever you get used because they don't bother, they even allowed test drives in dangerous tire conditions.
We went to reliable wheels because they had a mazda3 that my son wanted to take a look at. We got there and really liked the car. We worked with Mike who was very personable and took time to listen to our concerns. When it came time for the financing, they worked their magic and got it done!!! We are very satisfied with reliable wheels and will recommend them to our friends.
We agreed on the final "out the door" price including taxes and registration. However, during time of final transaction, I was told about additional charges for GPS, handling fees, finance fees etc. The final price was increased. The dealer explained the increased price of the car was due to his mechanic having had just some work to it.
I went to this dealership knowing I would walk out happy and that I did! I never felt pressured and Loved the Salesman I worked with. He made me feel very confident with my purchase through Reliable wheels! THANKS!!!
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