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I brought my 2024 q5 to Audi Hawthorne for routine service, including oil change. Always have a good experience with AJ as my service person. John, the service tech sent me a video of a multi-point inspection of my car while I waited. Although it wasn’t too long of a wait, the lounge area was comfortable and bright with beverages and snacks.
The Audi dealership is very nice. Leo was very kind and helpful, although we are still having problems with the myAudi app.
Taking my dad to purchase a new car is stressful enough, but Leo made the entire process incredibly easy. He was understanding and accommodating when my schedule didn’t align with his, which I truly appreciated. Audi is very lucky to have an asset like Leo on their team and should make sure he is recognized for his outstanding customer service and professionalism.
I generally hate car shopping, but buying a Certified Pre-Owned (CPO) Audi Q5 from Leo and the team at Audi Hawthorne changed my perspective entirely. Their patience, knowledge, and customer service were all 10/10. As a NJ resident, I was also impressed by how seamlessly they handled the out-of-state registration and tax—it was much easier than I expected; it was no different than buy from an NJ dealership. I’m thrilled with the S line 45 engine and the overall value I found with this group. If you're looking for an honest used car experience in the tri-state area, this is the place.
I would buy a car from Craig Garon for sure... he'll go to bat for you!
I was on the market, looking to upgrade from my 2015 Q5. My search came upon a CPO at Audi Hawthorne. They had the precise trim and color I wanted. There I met sales person Nicolas. Nicolas was great in guiding me with the features of the vehicle and answering all my question. Tom the sales manager made it all possible for me to take this vehicle home. Tom settle for an awesome price that I was comfortable with. Ricardo the finance person made the process easy by explaining every document that I signed. My wife and I had some good laughs with Ricardo. It was truly a great experience. Thank you all. and I honestly recommend anyone looking for an Audi. Stop by Audi Hawthorne.
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