The sales staff is very personable we probably would not have purchased if not for her. that being said the trade offer was ridiculously low that was not the fault of Serena Bardwell our sales person

Very professional in all areas. This is the second time I worked with Alex. She took care of me the first time I brought my car to the dealership. So I knew right then I was in good hands and she did an outstanding job again. The mechanics are amazing and make sure everything is perfectly done before returning the vehicle. I will continue to be a loyal customer of customer of Mercedes Benz Springfield!

Diagnosis was prompt and spot on. Thank you for the accurate and honest evaluation, Brandon.

They listen to people very prompt and meticulous on their work had a problem and they had no problem taking care of it

I appreciate the waiting area, and how clean it is. I really love video after the job is completed. Plus they clean my mats.

Very pleased with the service very prompt very thorough and very professional. I’ve been going there since the first day opened and always honest and fair.