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When I purchased my car in June it had been told multiple times by George that the car had a few things it needed serviced including needing a new set of tires. When car was picked up I was told everything was good to go. After driving it I discovered that was not true. The first time I spoke to them about it I brought the car in, I sat waiting for a while before they looked at the tires and said it needed new ones. They said they would take care of it and get them ordered and sent me on my way to wait for them to come in. I reached out multiple times to check on the status and kept being told not yet. I finally came in person again and asked and was told the tires were never ordered. Finally they ordered the tires and it took a couple more days when it was finally in and done. The people in charge of servicing the cars before they are sold did not listen at all to George who had sold me my car. The tires should have been taken care of before I left with the car.
Service Department staff was great. Frank has good people working at this dealership. Now where is my GS-X?
Love the atmosphere and the family values. No games played. They are about the customer.
Pat Young was exceptional. We will be back because of him. Can't wait to try the service Dept.
I was surprised it took so long when I had a 7:30 AM appointment and left my car the the afternoon before. There also was a problem causing me to take it back the next morning. Staff were very friendly and kept me informed.
They got me in quick fixed my problem right away were very friendly and knew what had to be done
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