Better than I thought. Makes me think twice about buying new cars at other dealerships.

Ryan was Great Very Professional Great Customer Service Helped me buy one of MY DREAM CARS

Great experience they got the car I wanted and then it was hassle free deal.. thank you

The purchase went fairly smooth and Hammond did a great job. However, a few comments / critiques are necessary: 1. The final paperwork took way too long. Even though I submitted all my information online beforehand and was pre-approved for the loan, it still took 3 hours to complete the transaction! 2. After final completion, we had to request the bow on the car for photos! They forgot to put it on the car. 3. We had to wait a long time for the car to be ready. They kept telling us it was being prepared. But when we finally got the car, the inside windshield was dirty, the side mirrors were smudged up, there were stale cookies stashed in the cup holder area and the rear wiper was the wrong size; it was tool long and was hitting the top of the window frame. (I am still waiting for that to be corrected) So if anyone is paying attention, some work must be done to make improvements at this CarMax.

Trinidad was great and the whole experience was super. Wwaiting to see if any problems devlope be fore the 30 day warranty is up.

My second time of purchasing a vehicle from this dealership and always resulting with a satisfied service.