Very polite and professional. Helpful and decisive. Fairly quick process. They didn’t try to talk me into buying trash car. I liked that the most.

We always come carmax to either to sell or buy our cars. Great customer service

Car Max was very nice to work with when I brough Toyota Cross. Jeremiah was very easy to work with and no pressure to buy my car. I recommend him.

Roger was very professional and explained everything we had questions about. It was a very stress free experience.

Clean, professional looking compared to other Carmax locations. Well staffed, abundant inventory to choose from.

This was my first time at CarMax and it was by far the best car buying experience I have ever had. From reserving the vehicle to local delivery to Murrieta CarMax to test drive purchase and minor service they are the best! Absolutely NO pressure to buy. They delivered the car from another CarMax location at no extra fee. There was no price haggling, no added fees, etc. The price they advertised was the price I paid. I met with Bruce to look at the car and test drive it late one evening and confirmed I would purchase it. They held the car until the next day when I came to pick it up. No hassles at all! I cannot say enough about how well I was treated and they even got me a free Lyft to come pick up my car! Bruce, Connie, Ana and Israel were all easy to work with. When I brought the car in for minor service after my pre-purchase inspection they took care of everything and gave me a loaner car while they had my car. I will definitely come back to CarMax for any new or used car purchases!