Excellent, set up the appointment , reserve the car and test drive. The whole process went very smooth and clear.

The experience was good. I do not want to spend extra time on this responce.

Being straight up about the 2009 Jeep Grandcherokee limited; the vehicle is in descent shape ; however I requested a I issue’s to be taken care of ; 1; the headlights have UV damage from the sun ; I asked them to buff out the lenses to make them look new again; and they said that they wouldn’t do anything their reply was “the head lights meet standard “ I thought that was xxxxy & there were 2 door dings on the rt & lft rear quarter panels ; they inspected that & found nothing wrong ; they must be blind! They said they wouldn’t have any PDR done to fix that either ; so i asked to make some allowance in the price & & I’ll fix those issues; and they dug their heals in and wouldn’t make any financial concession;@ ALL ; SO overall there kinda stubborn and cheap & not very helpful & just want the customer to pay up ! in the end there all about just PAY UP or don’t but this car we find another sucker . Would I recommend CARMAX TO A FRIEND; NAH !