My CarMax experience was really positive. Everyone who helped me was so kind and professional. It did take significantly longer than estimated, but overall I felt everyone I spoke to was knowledgeable and helpful.

Excellent customer service! The sales rep and the sales manager I worked with were extremely professional and this was by far the easiest car buying experience! I will recommend them to everyone! Thank you Lubin and Diego!

Gabe and the staff were professional and got me in and out with no hassle. I move fast and don't like the pressure that some sales people use but this was not the case and Gabe and his team did an outstanding job. I have no issues using him or Carmax again

Everyone was helpful and if they didn't know something they got answer from someone

We had a great experience at Carmax in Renton! The staff was super helpful and helped us figure out how to get the odometer reading fixed quickly on our car title to be able to get the full offer for your trade in. I did not feel any pressure and was able to find a car that works well for us. The only thing I can say was negative (this is weird) was the extremely super bright lights throughout the building, they seemed excessively bright and made the buying-paperwork portion really tiring!

The process was easy and quick. I appreciated that I could get a car from another dealership in the region.