Tell us about your experience with Zeigler Cadillac of Lincolnwood.
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Overall this dealership is good. However, I have to remind them that I have a maintenance package everytime I come for servicing. Also I made a mistake with my servicing choice online, which was definitely my error, but I wish they would have informed me what I chose would be out of pocket before performing the services. What should have been a covered visit cost ne $600 out of pocket. Had they told me upfront, this error could have avoided and not costly. I had to come up with money so that I could take my vehicle. I live an hour away so I didn't have a choice. Communication is key when providing exceptional customer service
The people were nice and they returned my car clean and I didn't have to wait to long. They provided me with video of my car inspection which was nice to see.
David and Ruthie were very pleasant and explained to me about everything that was going to be done,I love every one at Ziegler, I've been with Ziegler for over 7 years,I love you guys so much that I travel over and hour to come to you for my car needs great service great people to work with ??????
Good They help me answer my questions, friendly. I was offer an free Uber drive to my house. Because my car stayed. I appreciate the free drive.
The whole process was smooth and efficient. David had amazing customer service. A real VIP experience!
The service was great! Ruth was very helpful, she explained everything ahead of the time and was very patient with us!
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