150 Autobahn Loop
Madison, MS 39110
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I was taking my vehicles in for oil changes and repairs and found out they never changed my filters like I was paying for. They never could fix any problems on two of my vehicles and had one that they kept for over a week and never even put it in the system that they ever had it. All I could get was they "can't duplicate". I moved my vehicles to the Flowood office and they found my problems right away. Mac Haik has no way of contacting anyone outside of the dealership to help with customer service. I had to contact Chrysler/Stellantis to file a claim and they never got a response from them. Worst experience ever with Dodge/Jeep vehicles ever. I've owned around 10 RAM trucks with no problems but now I hate these vehicles due to the service problems I've experienced.
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