3001 N Jefferson Way
Indianola, IN 50125
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This dealership is professional and efficient. I also appreciate their friendliness. I’ll rely on them for my service needs
Not truthful. Period. Bad experience I bought extended warranty on ford. They are Buick. But would not work on it. They do not know ford's
Got just the car I wanted and maybe a little nicer than I thought I could afford. The sales people were friendly and helpful, gave me just what I thought my trade in was worth Hope to be working with Gregg Young Buick in Indianola in the future. The free car washes will really come in handy. as I like a clean car. Would have got a five star for sure from me, but My Key fob had a bad battery and I only received one Fob with purchase.( Found one on eBay for only $ 29.00,) The Finance people went out of their way to help me with all the paper work and I give them a 5 Star review. Got a really sharp car.
Just keep driving! There are better dealerships out there that are organized. What a joke of a dealership. I should have known better....lesson learned.
Dealer sold my daughter a 2012 Chevy Equinox with 4 cylinder engine. Car had 78000 miles on it. The check engine light came on after 2 days. She took it to the dealers service dept and was told it was a catalytic converter. They ordered the part. A week passed and she call them back and advised the car was running rough and was out of oil. Was told that was normal for a car with a bad catalytic converter. Engine blew up a few days later. Come to find out this car is involved in a class action lawsuit for engine failure that has been approved by a judge. I asked the manager, he was aware of the suit. Cant believe they sell a car with known problems with out disclosure. Service dept also failed to identify the correct issue and did not provide the correct information to keep the car running. The engine's timing chain broke and destroyed the engine. Manager wanted to charge my daughter $8700 for the repair. After a lengthy discussion with the manager he did drop the charge to $3700. This is not good enough, taking no responsibility of selling bad cars. Wrote Gregg Young himself, was told that dealer policies would not allow any further concessions. Do not buy from this dealer!
I live in Northern California and have been looking for a truck for the past couple of months. I finally found a truck on line at Gregg Young Buick GMC. After talking to "Mike" we reached an agreement and I flew to Des Moines to pick up the truck. Even though I was not going to be a customer after purchase (as I am out of state) I was treated very professional and the truck was just as I had hoped. I also enjoyed working with their finance guy (Boomer) who gave me his card and assured me that if there were ever any concerns to personally contact him. I would highly recommend Gregg Young Buick GMC to anyone as I was impressed with their work and their care in working with me. They even filled up the gas tank for my long drive back to California. I would definitely buy from them again. You can't go wrong buying from a vehicle from them.
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