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I hated going into dealerships. This lasted for years until I started my transaction with Arlington. It was smooth and efficient. Before the deal, during the deal and after the deal Arlington took care of me. Keep up the great work sir.
Arlington is a fantastic sales lead. He made us feel very comfortable with asking questions. He was professional, knowledgeable, attentive, timely. We started working with another dealership up north and Arlington was head and shoulders above what we previously experienced. He made us want to give him/Naples' dealership our order even though it would have been logistically easier to work with the other dealership.
Well organize and friendly service. Great help in setting up the electronics and explaining the functions in the car.
First visit since the remodeling had been completed - a much more pleasant experience than the temporary quarters in the construction trailers listed during renovations. More importantly the service was friendly and efficient. The courtesy shuttle has been replaced by the dealer ordering and paying for Uber to wherever you need to go and back to pick up your car - much better system. Pawel, my service advisor was great to deal with. Overall, a very positive experience.
Peter was great, but I was disappointed that my car was not washed after service and that I did not receive a loaner car as I was told I would when I bought my car by my sales agent. Peter did arrange for uber which I appreciated. When I had a Lexus my car was washed and I always received a loaner if service would take more than an hour.
Vinny is a GREAT sales specialist to worked with. He helped to make sure we were very happy with our purchase. GV80 Prestige Black 2026. Very happy to see he is back at Genesis and this is the second vehicle we purchased from Vinny. Very patient in our needs. Manager John DeAngelo was also very fair in making us satisfied. You are very lucky in my opinion to have such a hard working sales man to be with Genesis of Naples. Also all members in the dealership are very friendly. Hope to be dealing with Vinny for many years to come. Thank You, Denise & James Cammerota 12/07/2025
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