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service Dept.
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World class sales and customer service. Definitely worth the experience. Everyone was helpful and no pressure to purchase, and very knowledgeable about the inventory
It is a great pleasure to work with Justin.He is very pleasant, polite, professional and very knowledgeable about the car I purchased. He setup and explained the technology in the car. He made followup calls and sent texts to make sure I was comfortable with car. He is always happy and willing to answer any and all questions. I feel reassured. I have known Adam since 2022 when Purchased my 2022 g80. He is always pleasant, professional and happy to answer questions I may have. Adam, you are the reason I purchased my second Genesis car within four years. Genesis of Merrillville you made an excellent choice in placing Adam in his present position. thank you Zach for taking photos, my car and the sales team, it is a good memory. I want to thank everyone who was involved in preparing the car for delivery and specially Ben, Joe French and Joe the mechanic, in my opinion is the most important team member who does an excellent job of making sure my cars are safe to drive. The car was very shiny and decorated when I first saw it. It was a very pleasant experience. Everyone was smiling and it was great to see they enjoy what they do.
Dave Cox made my purchase of our second Genesis GV80 a breeze! His exceptional customer service, attention to detail, and genuine care ensured a smooth and enjoyable experience. I highly recommend Dave for his professionalism and dedication!
Dave Cox was easy to work with. This is our second Genesis and we are pleased with our purchase. Dave is very responsive and understands customer service. He always makes sure we get answers to our questions.
It was a pleasure working with Justin and Adam. Justin was very knowledgeable about the vehicle and treated my family with kindness and respect. The car buying process with both Justin and Adam was simple and transparent. I would do business with them again!
Very reponsive to client’s needs including vehicle type and price. Willing to work with buyer.
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