I was pleased with pickup and return. Communication was great. The car was returned at specified time. My only complaint is that I had a few small things to be looked at but said it couldn’t be done. Previous dealer would do that for me. So basically picking the car up was of no help because I have to make an appointment and drive down Independence Blvd for work to be done. Love my GV70!!!

I had another service appointment at Genesis of Charlotte, and once again everything went smoothly. The entire process was quick, efficient, and very professional. The staff was friendly, attentive, and made sure I was taken care of from start to finish. I really appreciate how easy and stress-free they make each visit. Highly recommend this dealership for both service and customer care!

George, Andres, Ken, and Mark were all very easy to work with. When the color option I wanted was not available, they offered me different options that were within my price range. The dealership is nice and clean.

Great service! Ramon was awesome. He even fixed my clock and washed my car. I will request to work with him the next time I need service.

Service advisor Roman was excellent during my service visit for my vehicle. I had to leave my vehicle for over a week but Roman made sure to keep me informed on everything that was going on with my vehicle and I really appreciated it. He went over everything that was done when I came to pick up my vehicle.

Great sales experience! Caesar was an awesome salesperson with a very pleasant and accommodating spirit! He answered all our questions and addressed concerns with speed and accuracy. The facility is beautiful, clean and has a zen like environment. The entire team made us feel welcome. We recommend Genesis of Charlotte for your carbuying needs.