305 Route 17 North
Mahwah, NJ 07430
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
We just purchased our Genisis and had a good experience with Sam Milne. I requested a white exterior with black interior and he was able to secure the one we wanted in a timely manner. Overall, Sam was excellent and we are happy! Janice
My husband and I went into the Genesis dealership looking to buy, and ready to buy one. While our salesman was occupied with various requests around the building, Victoria Miller made sure we were taken care of with refreshments, answered our questions, and made us feel excited about our experience. Her positive energy put us in the perfect mood to buy a Genesis. Every time we came back from a test drive and our salesman was inundated with questions from his team, she would make sure we weren't left alone/loitering for too long. We appreciate her contribution to the team. Because it felt like someone at the dealership was always looking out! Thanks! Your friendly neighborhood Manhattanites.
I had a great experience with Mahwah Genesis. Victoria was great and Michael did a great job going over the options with me. I love the Genesis and would definitely recommend this dealership to anyone else interested in the same.
Tried to lowball me on my trade. Per Bluebook snd other dealers I have visited my vehicle is said to have a few thousand dollars in positive equity. Per the scammer manager he under assessed my vehicle by a few thousand. He didn’t factor in the A used car shortage and demand for my vehicle. Perhaps he did but thought I was an uninformed buyer. I tore the quote and left the dealership. You will not get the best possible deal at this dealership.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.