Tell us about your experience with Genesis of Mentor.
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sales Dept.
service Dept.
finance Dept.
management Dept.
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The delivery/pickup people were great. I was just under the impression that oil changes were a part of my lease & not an additional expense.
They were very helpful in showing us multiple vehicles, till I found it, love Joe
Highly recommended. Easy to set up an appointment. Techs are thorough and provide good information about overall condition of the car.
The staff was attentive, knowledgeable and scheduled the service at my convenience. The building was clean and modern with a comfortable waiting room. A model service experience.
Excellent experience all around. Excellent experience all around. CJ is very knowledgeable and provided us great information on the cars. Zach Alecia in finance was excellent as well and explaining the different coverage options . Love the Genesis brand. It is our second one. Well appointed comfortable car.
The staff is efficient, effective, and friendly. Pick up and swap out was timely. Return was expedited so that weekend use of our car was possible.
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