I had an outstanding experience with Jamall at New Country Lexus of Great Neck. Jamall was professional, knowledgeable, and incredibly patient throughout the whole process. He took the time to understand exactly what I was looking for, as it was a customized order according to our preference. He answered all of my questions honestly, and made sure I felt comfortable every step of the way. There was never any pressure or being rushed out, just excellent prompt service and attention to all the help needed. He truly made the car buying experience smooth, enjoyable and kept us updated always. I would highly recommend Jamall to anyone looking to purchase a vehicle at New Country Lexus of Great Neck! Thank you Jamall :)

Great experience with Mohammad B! His product knowledge and ability to anticipate my needs was excellent. The process was super smooth and he will be my go-to person for all things Lexus!

Jay and Jamall were friendly, warm and personable. I felt very comfortable in my decision making process. They clearly answered all my questions. I felt very comfortable, and self assured purchasing my Lexus from them.

Straightforward, no hidden fees, excellent service, good environment. The dealership does everything to keep you satisfied as a customer

Everyone at the dealership was extremely knowledgable, fair, friendly, helpful, very nice people work there. it was a pleasure doing business there and we actually bought 2 used Toyotas in the last 6 weeks.

My experience with Jamall was truly exceptional! 10/10 across the board! What stood out most was the personalized attention and genuine care he showed throughout the entire process. Jamall was not only knowledgeable and professional, but he also took the time to understand my needs, preferences, and concerns without ever making me feel rushed or pressured. What’s most important to me and what I appreciated the most was the level of trust, transparency, and personalized service. Jamall made me feel like more than just a customer; he treated me like a guest whose time and satisfaction truly mattered. If that kind of relationship, focused service remains a cornerstone of the Lexus experience, I will gladly keep coming back and recommending others to do the same. From start to finish, my car buying experience with Lexus and especially with Jamall was incredibly seamless and stress-free! Every step of the process was handled with care and professionalism, from the initial inquiry to the final paperwork. Jamall ensured that everything was clearly explained, timely, and organized, making what can often be a stressful process feel smooth and effortless. What impressed me most was the level of coordination and communication. There were no surprises, no delays just a well orchestrated experience where each step flowed naturally into the next. It truly felt like a luxury experience in every sense, and I left the dealership feeling confident, informed, and excited about my new vehicle. Michael the finance manager was also amazing! UPDATE: 4 months after my car buying experience and everything is still great! Most importantly, Jamall has checked in and answered any questions I had promptly and efficiently!