Had a flat tire o the road from NY. Stopped into Hiester CJD at 4:00 on a Friday Service advisor Matt immediately assisted me. He was professional and understanding He called over to the Express desk to get a tech to diagnose the tire . Tech came right over , evaluated the tire and determined it could be repaired. They did a quick service check and repaired the tire all within a 1/2 hour time . Brought me the keys and wished me a great day. Congratulations to Hiester CJD for having a professional , understanding staff

always professionally handled.very polite friendly place to do business. informative with updates on progress

Communication & customer service continues to be a strength. Keeping the customer informed of vehicle status and services needed from high priority to low. Friendly demeanor from the team is appreciated.

First service on my 2026 Jeep Compass oil change and tire rotation technician was very courteous and professional very satisfied with service and professionalism 5 star!

Great service from the dealership staff. Work was completed quickly and price was reasonable. Thank you

Service is good they like to sell service but as long as work is done well no problem